TECHNICAL ACCOUNT LEAD

Building and leading delivery teams that deliver value sooner, safer, and happier.
Creating a long-lasting impact by guiding and enabling teams to achieve desired outcomes.
Nurturing senior-level client relationships, e.g., through technical expertise and management of risks for multi-year digital transformation programs.
Establishing strategic direction for technical roadmaps (incorporating OKRs and SMART goals).
Producing resource plans, cost estimates, and risk management strategies for architecture modernization programs.
Assuming ultimate responsibility for the quality of technical delivery, strategy, and governance for client accounts.
Coaching and cultivating internal Agile proficiency while also contributing to the refinement of best practices and top standards in Product Delivery.
Collaborating with client stakeholders and the delivery team to create digital roadmaps (incorporating OKRs and SMART goals).
Managing delivery risks and resourcing conflicts, with escalations to the Technical Account Director and CTO (as required).
Serving as the point of contact for client Product Owners and as an escalation point for internal Scrum Masters, Technical Architects, and Engineers.
Reviewing CVs, conducting interviews, and making hiring recommendations for Technical Account Lead and Senior Technical Product Owner roles.
Line management of a Product Lead.

Relevant Certifications and Accreditations